Santa Special and Epping Ongar Light Fantastic Refunds

Railway line

We were all sorely disappointed by the cancellation of your Christmas treats brought about by the Coronavirus. The Railway’s woes continue as we are now facing significant costs in relation to our Kiln Road Bridge which requires significant repairs before the start of our next season. With that in mind we are asking you to let us know what you would like to do with your tickets.

We have thousands of people who bought tickets from us and to help us process these promptly we are asking you to provide us with your details by completing the form below. If you are using a shared computer please remember to remove any personal data at the end of your session.

If you have any queries please contact us. Please quote your order number in all correspondence.