Epping Ongar Light Express - Terms and Conditions

Buggies and Pushchairs

There is limited space for buggies and pushcairs on the train. Please leave these in your car. We advise that the Epping Ongar Light Express service is not suitable for very young children. 

Toilets and nappy changing facilities

There are no toilets on the train. There are toilet facilities at Ongar station including nappy changing facilities. However, as a listed building the toilets are not accessible to the disabled. There are disabled toilet facilities near the car parks in Ongar. 

Disabled Access

We regret that we are unable to accommodate wheelchairs onboard these trains, but do check with our team and we can advise the best seats to book that will allow a person to be assisted to a suitable seat. Whilst there is level access at Ongar there will be a small step up into the train. If you have any special accessibility requirements please contact us.


We are unable to accommodate dogs, except assistance dogs, onboard the train. 

Terms and Conditions for Epping Ongar Light Express

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