We hope that you can find everything you need on our website, but if you're still not sure about anything then drop us a line!
To contact us you can use our enquiry form below, drop us an email to email@example.com, call us on the number below, or send us a letter.
Epping Ongar Railway
Telephone: 01277 365200 - our phone lines are manned by volunteers between the hours of 9am and 5pm every day. Emergency calls only can be received on this number outside these hours.
If your query concerns a booking you have already made then please quote your order number when contacting us. This number can be found on your tickets.
If you are enquiring about a refund for our Santa Special and Epping Ongar Light Fantastic services please visit this page.
If you have lost an item of property on the railway then please use the contact form below, or send an email to the following address with a full description of the item.
For specific departments you can drop an email to the following:
The Epping Ongar Railway is a trading name of Epping-Ongar Railway Holdings Limited, a company registered in the England and Wales, registration number 03123151.